What to expect when you refer a case to the OSVS Emergency Service:
If a pet is presented to the emergency service and requires immediate stabilization, the client is asked to sign a consent form for treatment. After initial stabilization is performed, the emergency doctor discusses the diagnostic and treatment options with the client, as well as the costs associated with treatment.
If the pet is assessed to be stable at initial triage, there may be a wait before the pet is seen. The policy at OSVS is to see patients in order of arrival, unless a patient’s condition requires immediate attention. We make every effort to keep the client’s wait to a minimum. After an initial consultation, the client will be presented with diagnostic and treatment options and the costs of care will be discussed (see Payment Policy). We offer CareCredit to clients who need it, but unfortunately do not have any additional sources of funding for clients in need.
What to send with your clients for Emergency or Specialty Referral Visits:
If you are referring a patient to the emergency service and have done some diagnostics at your clinic, please fax the medical record or send copies with the client, as well as any diagnostic test results and radiographs. Radiographs will be returned to you promptly. Our referral form is available for online submission or PDF download for your convenience:
If one of your patients is seen by the emergency service or one of our specialists, you will receive a fax of the initial medical record entry, including history, physical exam findings, and initial treatment plan. If you would prefer that the patient be transferred to your clinic for further care, please feel free to call and speak with the doctor on the case. We also encourage you to call at any time during the patient’s hospitalization if you are interested in being updated on the patient’s condition or would like to be involved in treatment decisions. Upon discharge of the patient, you will receive a fax of the complete medical record, including discharge instructions and follow-up recommendations.
At OSVS, we are always working to improve our services. We appreciate any feedback that you can provide regarding experiences you or your clients have had with our emergency services.
Want to learn more about OSVS?
If you are interested in seeing the facility at OSVS or learning more about the services we provide, we welcome you to come take a tour. We also offer Continuing Education for veterinarians and technicians on a regular basis. If you are interested in arranging for in-house CE at your practice, please contact Betsy Hall at firstname.lastname@example.org.